They sent an incompetent technician to work my Mercedes. And what, you think the manufacturing cost of the windshields was free? His delivery is so flat I have to listen to it just to impersonate him and make fun of it. They advertise peace of mind, right? Meanwhile a technician if that is what you would call him spoke up and said the molding wasn't supposed to line up with the roof line. A company dependent on its customer service should hire better communicators or provide better training. What is weird is that they try to make the crack when seen from inside the company truck all computerized and futuristic with text around it like people really see that in real life! I am going elsewhere that charges less.
Installer came to home, installed windshield. Safelite Customer Service has a Horrible Reputation in Satisfying their customers. The experience was excellent for us. I don't drive this vehicle as a daily driver, it has only 42,000 miles on it and I purchased it new. What does Safelite get out of these? No I don't work for Safelite! After checking it for myself and concluding it was sound and not actual rust, the installer still declined to put it in and left me high and dry with no windshield at all.
He was good at coming up with excuses. I personally have had about 8 repairs in 20 years of driving. Was told I would have replaced today. These are so far the latest Discount coupon, Safelite Auto Glass Promo Codes, and Promotional offer for the current season, however you can get occasional special discount deal at every month start. Now they are refusing to replace the windshield which is under a lifetime warranty. A company that could make 400 Million by doing nothing but replacing windshield instead of 12 Million.
He outright lied about installing new wind strip when it was clearly visible that is was same old weathered strip. For this you should subscribe to this website and also like Safetite Facebook Page. Driver called at 3 and said he'd be here by 4. Well the windshield leaks water and the side windows no longer roll up or down as they broke the regulators, as well as damaging door clips and the leather work. I had never heard the audio before because I don't usually have the sound on those three channels are on our monitors at work. Having utilized Safelite in the past and referring several clients this correspondence was disturbing.
I had to have this done in their shop because the top molding has to be replaced with the windshield. Why not be sure before setting appt? Rescheduling was a major hassle again. I want to punch his lights out. This stupid commercial is for a windshield repair company named Safelite. I didn't and now stuck! Don't recommend this company in any way. You're a struggling independent that can't accept reality, like the small stores that refuse to accept that Walmart isn't going away.
Yeah, I work for the freakin' company, and frankly, I'm not thrilled with a lot of what goes on over there. Refused to come despite ad that says they will do mobile repair at my choice. They said they were sorry. I waited all day and checked my messages every half an hour. Safelite Auto Glass is premium Wind shield and Auto Glass replacement and repairing center where people can register and get discounted wind shield and Autoglass repairing or replacement at discount rate. Like you all have pointed out, it's played waaay too much, on many of the channels I watch, and that Eric guy gets on my last nerve! Who is the smart one.
Tech came back 90 min later. Whether the damage is on your windshield, rear or side window, Safelite AutoGlass® can help. Thanks again to my technician. A company man I'm not and I'll never be, it's not who I am. Advertisements on this site are placed and controlled by outside advertising networks. So if the customer is not happy, cha-Ching, then they say it has to be replaced! There is also something about the Safelite employee that really annoys me. I ended up with 5 tiny chips in my windshield.
I called Safelite on a Sunday, and they had me scheduled for two days later. I think moved my car to a parking lot and he said he could take it from there. Do not do business with them. So the next trip to maybe get my windshield fixed will be the 4th trip, approximately 50 miles round-trip. Option 1 - Do not get it repaired. To get a windshield chip repaired or not? Plus his exaggerated reaction when he hits the speed bump going way too fast btw annoys the hell out of me.
With that being said, you're a bonehead that thinks he knows a lot more than he really does. I called corporate to resolve the issue, very disgusted with this company. Overall it's just a bad deal. Any offending posts will be deleted, this rule will be enforced with extreme prejudice. If you can't compete, then either find a niche or get the eff out of the business. Oh did mention it was winter and it's snowing by a friend and his number was also given to Safelite. So why would they do a good repair? I was afraid some of this would no longer work after the replacement.