Your information is safe with us. I'm at a total loss. Contact Sky engineer to get it fixed. Sky's service is appalling, £10 for near dial-up speed. The first couple of weeks it managed the same sort of speeds as I got with my old isp. I have never had a bad experience with my Sky Package.
My speed sucks my tv freezing no signal its a joke. Looking at the Sky forums it appears that many of the recent disconnection faults in the evenings are not due to the exchanges or increased traffic. Emails containing more than 500kb take several minutes to open. It's actually not bad and boring. By the way, has anyone reported Sky to Ofcom.
So, you can make the choice which is the best channel to log on to. Internet and broadband down all morning no answer on phone or Twitter— Julie Jackson Julesscouse Why is my sky broadband still down and why aren't you answering the phone , Sky???? I originally signed up for Sky Max 16mb unlimited as every website I went to said my postcode is ready for 16mb, but when I got the paperwork through I was automatically put on sky connect with a cap which I was very very un happy about!!! My connection was like dial up all day. At that time they was no mention to us, of throttling or capping and we would recieve speeds of up to 8mg. Dec 13 03:04:52 syslog: Connection Up. A solid orange light should mean they don't get you to waste your time checking filters, test sockets etc as the problem will be at their end. Change the record sky its becomming annoying 0.
I've added nothing new over the last ~4 months. Noway am i paying £17 a month for speeds like that worse thing is i dont download that much and never download during peak times i was fine when i had sky broadband mid package, moved to a village n had to have connect, utter rubbish, i get around 7mb in the day, they claim throttling only happens a small percentage of the time, yeah right!!! It's so bit I don't suppose Sky will feel anything. I have the Unlimited package which has recently become a disaster. The speed isn't slowing down, it's just 'dropping out'. I will when I calm down phone the broadband helpdesk again to try to resolve but I envisage a protracted battle. Just sort it out, we pay you for a good service and you deliver a rather poor one.
. Sky are treading a fine line legally as when purchasing their joint Sky,broadband and talk package it was implied to me they were short on capacity in my exchange rather than they didn't have a presence. It's just an excuse and I doubt that they could fine anybody to be fair because they're lying in first place. Lately though it is unusable. On average the line will drop 2 times a day.
Most of the time I'm in college which means that I only use my internet connection after 5pm and so it's not good enough to pay the amount one pays to get such low speeds. How do I do this and do I need any extra equipment. Phoned Sky to be told sorry you are not in our network area but you can have Connect discounted to £5 per month if you take Sky Talk, I agreed on the proviso they would migrate me to max as soon as it was in my exchange. Wireless Technology Even after all the technological advancement and latest inventions Wireless technology still remains largely unstable compared to the traditional model of providing internet. Openreach have a fault level of 10 line drops per day if there are no other symptoms so you may find Sky will not be able to suggest much.
If this continues I'll be going elsewhere. You can uninstall or stop these unwanted programs by going to Control Panel. He then put me on hold for 5 minutes and came back and said that he had had a word with the 'advanced technical guys' and told me that the data was coming to my router too fast for it to handle I tried not to laugh. That is one quite a abit have 4 boys and especially evening times 3 laptops are on usually. We can then determine what may be causing your issue. In fact, they haven't a clue either.
Dec 13 23:42:26 syslog: Connection Up. Certainly not £17 per worth of internet. It is so annoying and I find it difficult using the internet on my laptop in other rooms of the house. And it's nothing to do with the connection leads or filters as they keep trying to tell me. After 5 its so erratic it up and down then goes so low drops to an unusble speed.
Another was maintanence work is being carried out on the line. I've got to write to the Customer Services team to find out what penalties there are and ask them to go ahead with it. I am obviously not getting what i am paying for and i feel like i have been miss sold the broadband package. This was written in by the sales guy on the 'Customer Service Checklist. I'm getting the 'Sky Broadband cannot establish a connection' page. I pay for connect - £17 and I can't use youtube, I can't work - I use it for my work from home, it's so slow a 10mb file takes an hour to download, 32kbps. I don't usually notice it but the fact is, it's annoying it's even doing it.
Tried to upgrade in November. Like you all, I am very unhappy with Sky Connect due the same traffic throttling management system that they use. But the service is crap! I keep losing signal - even when I am beside the reuter! All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. I am sick wasting my day off spending hours with so called support team who i think personally havent a clue wat there doing either. Stated when signing up that I use broadband mainly for playing games this came up as I was told I could not get the sky max package in my area which i originally wanted to sign up to and that the connect package would handle the job fine.